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Innovations and Institutions

An Institutional Perspective on the Innovative Efforts of Banks and Insurance Companies

Authors: Patrick Vermeulen, Jorg Raab Publisher: Taylor and Francis Publication date: 2014 Publication language: Angielski Number of pages: 189 Publication formats: EAN: 9781134167487 DOI: 10.4324/9780203964057 ISBN: 9781134167487 Category: Banking Publisher's index: 9780203964057 Bibliographic note: -


This new book uses extensive and multifaceted data and sophisticated data analysis to explore product innovation in the financial services sector. Merging academic and critical analysis with practical recommendations for companies, this book provides a full and rich account of how new products are brought to market, considering both successes and failures. Providing insight into the organization of product innovation processes in the financial services sector and setting up guidelines for the improvement of these processes, it is essential reading for those in banking, finance and insurance sectors with an interest in innovation studies.


  • Book Cover 2
  • Title 5
  • Copyright 6
  • Contents 7
  • Illustrations 8
  • Preface 9
  • Acknowledgements 10
  • 1 Introduction 11
  • 2 Innovations and institutions 22
  • 3 Intermezzo: A service environment 47
  • 4 Methodological considerations 57
  • 5 Exploring new service development 75
  • 6 Organizing new service development 100
  • 7 An institutional perspective on persistent innovation problems 123
  • 8 Towards an institutional theory of innovation 146
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Author's affiliation

Patrick Vermeulen: Radboud University Nijmegen, the Netherlands
Jorg Raab: Tilburg University, The Netherlands