Praise for the Series"Mandatory for academic libraries supporting computer science departments."-CHOICESince its first volume in 1960, Advances in...
Since its first volume in 1960, Advances in Computers has presented detailed coverage of innovations in computer hardware, software, theory, design...
Since its first volume in 1960, Advances in Computers has presented detailed coverage of innovations in hardware and software and in computer theory...
Managing Systems Migrations and Upgrades is the perfect book for technology managers who want a rational guide to evaluating the business aspects of...
In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was...
Socially Responsible IT Management shows IT professionals how to overcome the social crisis that has resulted from the wide-spread use of information...
Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business...
Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center...
The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and...
The Firmware Handbook provides a comprehensive reference for firmware developers looking to increase their skills and productivity. It addresses each...