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    Library & information services

    The Evaluation of Worldwide Digital Reference Services in Libraries

    Jia Liu

    Elsevier Science, 2007 ISBN: 9781780631127
    Description:

    This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project...

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    Library & information services Adult education, continuous learning

    Customer Care: A Training Manual for Library Staff

    Pat Gannon-Leary

    Michael McCarthy

    Elsevier Science, 2010 ISBN: 9781780630311
    Description:

    Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for...

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    Library & information services

    An Overview of the Changing Role of the Systems Librarian: Systemic Shifts

    Edward Iglesias

    Elsevier Science, 2010 ISBN: 9781780630410
    Description:

    This book presents a series of case studies from systems librarians all over the world. It documents how the profession has changed in recent years...

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    Library & information services

    From Lending to Learning: The Development and Extension of Public Libraries

    Rónán O'Beirne

    Elsevier Science, 2010 ISBN: 9781780630496
    Description:

    From Lending to Learning provides a theoretical overview and practical guide to the functional area of delivering learning services within public...

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    Library & information services Library, archive & information management

    Building Your Library Career with Web 2.0

    Julia Gross

    Elsevier Science, 2011 ISBN: 9781780632896
    Description:

    Many professionals in the Library and Information Services (LIS) area are using Web 2.0 to deliver content and reaching out to connect with library...

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    Library & information services

    Library Technology and User Services: Planning, Integration, and Usability Engineering

    Anthony S. Chow

    Tim Bucknall

    Elsevier Science, 2011 ISBN: 9781780632902
    Description:

    Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in...

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    Library & information services Library, archive & information management

    Managing Social Media in Libraries: Finding Collaboration, Coordination, and Focus

    Troy Swanson

    Elsevier Science, 2012 ISBN: 9781780633770
    Description:

    Web 2.0 first created a scramble among librarians to participate in Facebook, YouTube, blogs, and other social media applications, and the turn is now...

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    Library & information services Library, archive & information management

    International and National Library and Information Services: A Review of Some Recent Developments 1970-80

    George Chandler

    G. Chandler

    Elsevier Science, 2014 ISBN: 9781483152738
    Description:

    International and National Library and Information Services: A Review of Some Recent Developments 1970-80 is the second in a series that surveys...

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    Library & information services Library, archive & information management

    Library 3.0: Intelligent Libraries and Apomediation

    Tom Kwanya

    Christine Stilwell

    Peter Underwood

    Elsevier Science, 2014 ISBN: 9781780633848
    Description:

    The emerging generation of research and academic library users expect the delivery of user-centered information services. ‘Apomediation’ refers to the...

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    Library & information services

    The Invisible Librarian: A Librarian's Guide to Increasing Visibility and Impact

    Aoife Lawton

    Elsevier Science, 2015 ISBN: 9780081001745
    Description:

    The Invisible Librarian: A Librarian's Guide to Increasing Visibility and Impact provides insights into what many librarians are feeling, including...

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