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    Elsevier Science, 1995 ISBN: 9780080566726
    Description:

    Praise for the Series"Mandatory for academic libraries supporting computer science departments."-CHOICESince its first volume in 1960, Advances in...

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    Elsevier Science, 1995 ISBN: 9780080566733
    Description:

    Since its first volume in 1960, Advances in Computers has presented detailed coverage of innovations in computer hardware, software, theory, design...

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    Elsevier Science, 1997 ISBN: 9780080566764
    Description:

    Since its first volume in 1960, Advances in Computers has presented detailed coverage of innovations in hardware and software and in computer theory...

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    Elsevier Science, 2002 ISBN: 9780080496344
    Description:

    Managing Systems Migrations and Upgrades is the perfect book for technology managers who want a rational guide to evaluating the business aspects of...

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    Elsevier Science, 2002 ISBN: 9780080503448
    Description:

    In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was...

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    Elsevier Science, 2002 ISBN: 9780080492308
    Description:

    Socially Responsible IT Management shows IT professionals how to overcome the social crisis that has resulted from the wide-spread use of information...

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    Elsevier Science, 2002 ISBN: 9780080503226
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    Following the humbling of the 'dot.coms' it is well implemented corporate portals that are ushering in a new and prosperous era of e-business...

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    Elsevier Science, 2003 ISBN: 9780080490618
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    Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center...

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    Elsevier Science, 2003 ISBN: 9780080492223
    Description:

    The model presented in this manual for the IT professional helps managers work with tech workers and their customers to make a clear and...

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    The Firmware Handbook

    Jack Ganssle

    Elsevier Science, 2004 ISBN: 9780080470177
    Description:

    The Firmware Handbook provides a comprehensive reference for firmware developers looking to increase their skills and productivity. It addresses each...

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