International Management: Insights from Fiction and Practice

Opis

Exploring topics covered in international management courses, this book pairs business articles and fictional short stories to provide practical guidelines and concrete examples and convey cultural subtleties and shades of meaning.

Spis treści

Cover 2
Half Title 3
Title Page 5
Copyright Page 6
Dedication 7
Table of Contents 9
Foreword 13
Introduction 15
Part I. Phases of Cross-Cultural Experience 21
- Section 1. Cultural and Communication Challenges 23
  - 1.1 Name Six Famous Belgians 23
  - 1.2 American Dreams 30
  - 1.3 English as a Second Language 37
  - 1.4 The Awful German Language 45

Cover 2
Half Title 3
Title Page 5
Copyright Page 6
Dedication 7
Table of Contents 9
Foreword 13
Introduction 15
Part I. Phases of Cross-Cultural Experience 21
- Section 1. Cultural and Communication Challenges 23
  - 1.1 Name Six Famous Belgians 23
  - 1.2 American Dreams 30
  - 1.3 English as a Second Language 37
  - 1.4 The Awful German Language 45
- Section 2. Settling into New Surroundings 55
  - 2.1 Saree of the Gods 55
  - 2.2 How to Be an Expatriate 59
- Section 3. Coming Home 65
  - 3.1 Yard Sale 65
  - 3.2 Letter from Gaza 71
- Section 4. Managerial Insights 74
  - 4.1 Beyond Sophisticated Stereotyping: Cultural Sensemaking in Context 74
  - 4.2 "Englishes" in Cross-Cultural Business Communication 85
  - 4.3 When Managing Expatriate Adjustment, Don't Forget the Spouse 94
  - 4.4 Adapting to a Boundaryless World: A Developmental Expatriate Model 97
- Part II.Values and Ethics 109
  - Section 5. The Meaning of Work and Personal Values 111
    - 5.1 Rich Men Tend to Be Strange 111
    - 5 .2 The Retirement Party 118
  - Section 6. Ethics and Corporate Social Responsibility 124
    - 6.1 In Los Angeles 124
    - 6.2 Payback (Dirty for Dirty) 137
    - 6.3 A Taste of Success 140
  - Section 7. Managerial Insights 143
    - 7.1 Navigating the Hostile Maze: A Framework for Russian Entrepreneurship 143
    - 7 .2 Settling Cross-Cultural Disagreements Begins with "Where" Not "How" 155
    - 7.3 Japanese and American Negotiators: Overcoming Cultural Barriers to Understanding 157
    - 7.4 Responsibility: The New Business Imperative 160
  - Part III. Power and Group Dynamics 173
    - Section 8. Power and Authority 176
      - 8.1 Welcoming the Board of Directors 176
      - 8.2 Government by Magic Spell 179
      - 8.3 The Mullah with No Legs 183
      - 8.4 One of These Days 191
      - 8.5 The Explosion in the Parlor 193
    - Section 9. Individuals and Groups 194
      - 9.1 In the Footsteps of a Water Buffalo 194
      - 9.2 Action Will Be Taken: An Action-Packed Story 200
      - 9.3 Ode to Joy 203
    - Section 10. Managerial Insights 210
      - 10.1 Leadership Made in Germany: Low on Compassion, High on Performance 210
      - 10.2 Working in a Vietnamese Voice 221
      - 10.3 Building Competitive Advantage from Ubuntu: Management Lessons from South Africa 232
      - 10.4 Matching Management Practices to National Culture in India, Mexico, Poland, and the U.S. 243
    - Part IV. Doing Business Together 247
      - Section 11. The Multicultural Workplace 250
        
        11.1 Immigration Blues 250
        
        11.2 Señor Payroll 260
        
        11.3 No One to Yell At 263
      - Section 12. Customer Service 265
        
        12.1 A New Customer 265
        
        12.2 A Brief History of Capitalism 269
      - Section 13. Teams and Alliances 272
        
        13.1 Mister Taylor 272
        
        13.2 The Zulu and the Zeide 276
        
        13.3 Only Approved Indians Can Play: Made in USA 284
      - Section 14. Managerial Insights 286
        
        14.1 Foreign Knowledge Workers as a Strategic Staffing Option 286
        
        14.2 Four Seasons Goes to Paris 296
        
        14.3 Keys to Effective Virtual Global Teams 308
        
        14.4 Cultivating a Global Mindset 310
      - About the Editor 321

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Insights from Fiction and Practice

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