This textbook provides a clear and readable introduction to the subject. It deals with organizational design, its contribution to performance, and the problems and issues involved in organizational change.

This text assumes little academic knowledge, and some familiarity with work in organizations. It is of real use to decision makers, and to those in management education, both teachers and students.

• Cover 2
• CONTENTS 7
• PART I: INTRODUCTION 17
• Chapter 1 - The contribution of organization 19
• PART II - ORGANIZATIONAL CHOICES 37
• Chapter 2 - The Design of Jobs and Work Structures 39
• Chapter 3 - The Shape of Organization - tall or flat? 74
• Chapter 4 - The Shape of Organization - grouping activities 101
• Chapter 5 - Integration 127
• Chapter 6 - Control 152
• Chapter 7 - Reward Policies 188
• PART III: ORGANIZATIONAL CHANGE 221
• Chapter 8 - Organization, Performance and Change 223
• Chapter 9 - New Technology and Organization 261
• Chapter 10 - Undertaking Reorganization 284