'An instant classic—this book is so utterly relevant and needed. And it is hellishly refreshing to boot. I fucking love it, and heartily recommend it...
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the...
Categorical Statistics for CommunicationResearch presents scholars with a discipline-specific guide to categorical data analysis. The text blends...
The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business...
Defines common ground at the interface of strategy and management science and unites the topics with an original approach vital for strategy students...
Communications Writing and Design is an integrated, project-based introduction to effective writing and design across the persuasive domains of...
A comprehensive review of behavioral operations management that puts the focus on new and trending research in the field The Handbook of Behavioral...
An accessible text that explains fundamental concepts in business statistics that are often obscured by formulae and mathematical notation A Guide to...
The controversies that have developed in recent years in the field of education and training around program and competency-based approaches are not...
In macro-, meso- and micro-economic systems, the concept of innovation involves a variety of resources and functions. It includes all formal and...