Pricing has a substantial and immediate impact on profitability. Most companies, however, still use costs or competition as a main basis for setting...
This workbook will enable managers to:· explain the meaning and significance of customer care;· identify their internal and external customers;·...
This book covers the ‘hot topic’ of the experiential consumption in an accessible manner and from a unique industry perspective which is not used...
Ethics has become big business but have businesses become ethical? This is a central question for today’s managers. Managing ethics is critical in an...
This book sheds light on the consumption of spiritual products, services, experiences, and places through state-of-the-art studies by leading and...
Marketing for Cultural Organizations presents traditional marketing theory with a focus on the aspects most relevant to arts or cultural organizations...
Every business manager needs intelligence to find suppliers, mobilize capital, win customers and fend off rivals. Obtaining this is often an unplanned...
Ethical consumerism is on the rise. No longer bound to the counter-cultural fringes, ethical concerns and practices are reaching into the mainstream...
In recent years, a critically oriented sub-stream of research on Muslim consumers and businesses has begun to emerge. This scholarship, located both...
The video game industry has been one of the fastest-growing cultural phenomena of our times with market conditions that demand a specific skill set...